Faqs
General Questions
Tet-e-Pet is a premium pet care brand offering the first-ever Made-in-Italy pet wipes in the U.S. Our wipes are specially formulated to keep your pets fresh and clean while being gentle, safe, and effective.
Our pet wipes are made in Italy using high-quality ingredients and are available in a variety of refreshing scents. Unlike many pet wipes on the market, our wipes are free from harsh chemicals, alcohol, and parabens, ensuring a safe and soothing experience for your pet.
Yes! A portion of every Tet-e-Pet purchase supports Stray Paw Foundation, which helps rescue, shelter, and provide medical care for stray animals. Your purchase makes a difference in the lives of animals in need!
Product Questions
Yes! Our wipes are specially designed for dogs, cats, and other small pets. They are pH-balanced, hypoallergenic, and free from harmful chemicals, making them suitable for pets with sensitive skin.
We offer a variety of refreshing scents to suit every pet’s personality! Our collections include:
🐾 Regular Wipes (8.5" x 7", 100 Count) – 4 scents
🐾 Regular Wipes (11" x 9.5", 40 Count) – 3 scents
🐾 Regular Wipes (11" x 8", 20 Count) – 2 scents
🐾 Sensitive Wipes (11" x 9.5", 40 Count) – 4 scents
We care about the environment! Our wipes are eco-friendly and made with biodegradable materials, ensuring they break down naturally without harming the planet.
Absolutely! Our wipes are gentle enough to use on your pet’s face, paws, ears, and even their fur. They effectively remove dirt, dander, and odors without causing irritation.
Shipping & Orders
We currently ship across the United States. Stay tuned as we expand to more locations soon!
Orders are typically processed within 1-2 business days, and shipping takes 3-7 business days depending on your location.
Yes! We offer free shipping on orders over $XX.
We stand behind our products! If you’re not satisfied with your purchase, we offer a 30-day money-back guarantee. Just reach out to our customer support team, and we’ll make it right.
Usage & Care
Our wipes are safe for daily use. You can use them after walks, playtime, or anytime your pet needs a quick refresh!
While our wipes are great for in-between baths, they are not a full replacement for bathing. They help remove dirt, odor, and bacteria, keeping your pet fresh between grooming sessions.
To keep your wipes moist and fresh, always reseal the packaging after use and store them in a cool, dry place.
Contact & Support
You can reach out to us via:
📧 Email: info@tetepets.com
📞 Phone: (973) 706-4405
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